Shipping & Payment Info
Please bare in mind that all orders are handmade to order and can take up to 14 days from date of order to be processed. Once I have posted the item we have no control on how long it will take to arrive. We ship only via Royal Mail. We offer free UK Shipping on orders over £30.00
It is your responsibility as a customer to make sure that your address is correct and up to date on PayPal.
Any damaged or chewed loops caused by your dog can not be replaced, however, if an item arrives damaged then please contact me for a replacement.
Handmade by Hayley B will not replace any items sent and takes no legal liability or responsibility for the use or misuse of the products. It is the purchasers/owners sole responsibility to ensure that they use the products (bandana’s, flowers, bow-ties etc.) correctly & do not leave this on their pet whilst unsupervised.
By continuing to check out and paying for your order you are agreeing to all the terms and conditions of Handmade by Hayley B.
We are only able to ship within United Kingdom, Channel Islands & Isle of Man.